November 11, 2010

Traditional Travel Agents Gaining Market Share

A recent article on Bloomberg highlighted an increase in the amount of consumers turning to traditional travel agents instead of using solely web-based operators. This trend is becoming more common in a highly unpredictable year that has seen everything from airplane strikes to volcanic ash clouds impacting on travel arrangements.

In the article Thomas Cook Group Plc CEO Manny Fontenla-Novoa said that traditional travel agents are regaining market share from web-based operators in some markets, as a result of consumers becoming more cautious.

“People are much more cautious about how they spend their money,” said Fontenla-Novoa. Consumers are “more confident of making the right decision if they go to the high street,” he said, referring to agents operating in the UK’s city centres.

“The flight towards trusted brands is marked and has been building and building over the past years,” Fontenla-Novoa said.

BA Now Offers Online Boarding

Not only can customers travelling on British Airways check in online, they can now print their boarding pass 24 hours before departure as well. This online boarding service is available on flights from Johannesburg and Cape Town to Heathrow and on domestic routes, excluding flights to and from Durban.

Information courtesy Travel News Weekly 17-11-2010

November 10, 2010

Make A Difference - Commit To Responsible Tourism

Today, 10 November, is WTM World Responsible Tourism Day. In association with the UNWTO (United Nations World Tourism Organisation), it is the only global campaign that aims to inspire and educate the travel industry to work together to save the planet.

Responsible tourism has become more and more popular lately as environmental and sustainability concerns become increasingly worrying. Responsible Tourism can be understood as a type of tourism that “creates better places for people to live in, and better places to visit” (The 2002 Cape Town Declaration on Responsible Tourism).

From buying local and supporting community projects, to planting trees and drinking tap water, everyone can make a difference in encouraging, supporting and practising responsible tourism.

Cape Town Tourism has been at the forefront of responsible tourism practises in South Africa and has developed a Responsible Tourism Pledge with suggestions on how you can make a difference. Let’s position South Africa as a responsible tourism destination and ensure that our beautiful country stays this way!

For more information on World Responsible Tourism Day visit

November 5, 2010

Earn Great Rewards With Etihad Airways

Join Etihad Airways’ award-winning loyalty programme, Etihad Guest, and start redeeming great rewards today! As a new member, they will reward you with an enrolment bonus of 500 miles, which you can start redeeming on flights and a range of other rewards almost instantly.

Enrolling online is free and takes only a few minutes. What’s more, you can even claim miles on any flights that you have taken up to 3 months prior to joining the programme.

As an Etihad Guest Member you will receive regular updates on their services and be the first to know of any promotional fares across their network.

Visit for more information.

November 1, 2010

24 Hour Tube Strikes In London - Starts Tuesday 02nd November

There will be a 24 hour strike on all London Underground services from Tuesday 02nd November. The 24 hour walk out by station staff and tube drivers is due to start at 19:00 Local Time on Tuesday until 21:00 on Wednesday the 3rd November.

This will affect services to and from London Heathrow airport, some lines will have a restricted service and some stations will be closed. Customers are advised to check the Transport for London website for further information and to leave plenty of time to travel to the airport.

Further strikes are planned for 28 November 2010.