December 3, 2015

Sure Travel's Management Forum 2015

“Planning travel on your own is like riding a seesaw. You can do it… but you'll be doing all the work instead of just having fun” said global travel industry expert, Nolan Burris, at Sure Travel’s annual Management Forum this November.  This is something great travel consultants need to make sure their clients know. How to remain strong and successful and share your unique value as travel experts in a tough industry was a key theme at the Sure Travel conference.

Looking for a great travel consultant? Contact your nearest Sure Travel consultant here.

Held at the Protea Hotel Fire & Ice! Menlyn, Pretoria, from 20-22 November, the Bootcamp-themed weekend saw Sure Travel members tackle an intensive training program covering everything from disruptors and technology to professional fees and productivity.



Gerry Skerritt, the Bootcamp Drill Sergeant, kept morale and fun levels high while Nolan Burris, founder of Future Proof Travel Solutions in Canada, drilled into all the four critical cornerstones of business: sales and marketing, finance, operations and technology.

Technology, as always in the world we live in, was a hot topic. William Price, leading digital marketing strategist and previous Digital Global Manager at SA Tourism, shared his view on the role of the travel consultant in today’s digital world. “A great travel consultant will interpret a client’s desires… travel is about emotion” said William. “The one thing a client cannot get anywhere else… is you” echoed Nolan, emphasising the unique value of the travel consultant.

After lunch, Nolan gave all a good workout on finance, particularly professional fees and travel procurement, followed by Tracey Foulkes, founder of Ireland based This is Productivity, who gave some great tips on how to work smarter and be more productive.

Combining work and play, Sure Travel members showed they know how to do both and enjoyed a fantastic Carnival themed Friday night – complete with famous Fire & Ice! grown up milkshakes, photo booth and caricature artist!

See all the fun photos of our Management Forum on our Facebook page.



Saturday evening was a chance to glam up and enjoy an elegant Gala Dinner. Congratulations to Anita Brits and Jolien van der Walt from Sure Glenwood Travel who won international air tickets on SAA for being the Sure Travel office with the most improved international SAA sales for the year to date.



From left to right: Anita Brits (Sure Glenwood Travel), Denise Kotze (SAA), Jolien van der Walt (Sure Glenwood Travel) and Vanessa di Stefano (Thompsons Holidays). 

Thank you to all the wonderful sponsors, especially main sponsors Delta Airlines and TIC. An extra special thank you to the Sure Travel members – you truly make the very best memories for life!

To make your own memories for life, contact your nearest Sure Travel consultant.

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